The control and exploitation of customer data are major strategic challenges for energy players.
Discover the best data practices in the energy sector!
Consumers, whether private or professional, are mobile and digital, and they are demanding: they expect a single point of contact and expect recognition of their relationship with their energy supplier.
Achieving a high level of satisfaction involves improving customer knowledge, centralizing customer data in a Single Customer Repository and implementing a real strategy around the key moment of the move.
Discover, through this booklet, how CARTÉGIE provides real business opportunities for energy players on a daily basis.
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